Terms of Service

1. Introduction

Welcome to Happydandis! These Terms of Service ("Terms") govern your use of our website, happydandis.com, and any related services operated by Sogrit Group, LLC. By accessing or purchasing from our site, you agree to these Terms. If you do not agree, please refrain from using our services.

2. Use of the Website

By using our website, you confirm that you:
•    Are at least 18 years old or have parental permission to use our services.
•    Will provide accurate and complete information when making purchases or creating an account.
•    Will not use our website for fraudulent, illegal, or unauthorized activities.
We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion if we suspect fraudulent or abusive behavior.

3. Orders & Payment

3.1 Placing an Order
By placing an order on happydandis.com, you are making an offer to purchase a product. Orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order if:
•    Payment is not successfully processed.
•    The item is out of stock.
•    Fraudulent activity is suspected.
If your order is canceled, we will notify you and issue a full refund if payment has been processed.
3.2 Payment Methods
We accept major credit cards and payment processors such as Stripe and PayPal. All transactions are processed securely. We do not store credit card details.

4. Pricing & Promotions

•    All prices are listed in USD ($) and are subject to change without notice.
•    Discounts and promotions may have expiration dates or restrictions.
•    We reserve the right to modify or cancel promotions at any time.
In case of pricing errors, we may cancel or adjust your order and notify you before processing payment.

5. Shipping & Delivery

5.1 Shipping Policy
•    Shipping rates are calculated at checkout based on the destination.
•    We currently ship within the United States. International shipping options may be introduced in the future.
•    Estimated delivery times are provided during checkout but are not guaranteed, as delays may occur due to carrier issues or unforeseen circumstances.
5.2 Lost or Delayed Orders
•    If your order is delayed beyond the expected delivery window, please contact us at hello@happydandis.com.
•    We are not responsible for lost or stolen packages after they have been marked as delivered.
For more details, refer to our Shipping Policy.

6. Returns & Exchanges

We want you to love your Happydandis purchase. If you are not satisfied, you may return or exchange your item under the following conditions:
•    Returns must be initiated within 30 days of delivery.
•    Items must be unused, in original packaging, and include all tags.
•    Personalized items cannot be returned unless defective.
We offer free return shipping for U.S. orders. Refunds are issued to the original payment method within 5-7 business days after receiving the returned item.
For full details, see our Return & Exchange Policy.

7. Intellectual Property

All content on happydandis.com, including text, images, product designs, and branding, is the property of Sogrit Group, LLC and protected under intellectual property laws.
You may not:
•    Copy, modify, or distribute any content without permission.
•    Use our trademarks or logos without prior authorization.
Unauthorized use may result in legal action.

8. User Conduct & Reviews

We encourage customers to leave honest reviews, but we do not tolerate:
•    Hateful, offensive, or defamatory content.
•    False claims about our products or services.
•    Spam or self-promotional content.
We reserve the right to remove reviews or block users who violate these guidelines.

9. Limitation of Liability

To the fullest extent permitted by law, Happydandis and Sogrit Group, LLC are not liable for:
•    Any indirect, incidental, or consequential damages arising from your use of our website.
•    Issues beyond our control, such as shipping carrier delays or website downtime.
•    Loss of data, lost profits, or business interruptions.
Our total liability is limited to the amount paid for your order.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites. Please review their policies before interacting with them.

11. Governing Law & Disputes

These Terms of Service are governed by the laws of the State of Texas, United States.
11.1 Dispute Resolution
If you have a dispute with us, we encourage you to contact our support team first at hello@happydandis.com. If we cannot resolve the issue, disputes will be handled through binding arbitration in Texas, rather than in court.
By using our services, you waive your right to a jury trial and agree to resolve disputes on an individual basis, not as part of a class action.

12. Termination of Use

We reserve the right to suspend or terminate access to our website if we believe a user has violated these Terms. This includes cases of fraudulent transactions, abusive behavior, or security threats.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect immediately upon posting on happydandis.com. Continued use of our site after changes are posted means you accept the updated Terms.

14. Contact Information

If you have questions about these Terms, you may contact us at:
Happydandis
Sogrit Group, LLC
15500 Voss Road, Suite 506
Sugar Land, TX 74980, United States
Email: hello@happydandis.com